Privacy Policy
Last updated: November 30, 2025
1. Introduction
Welcome to Nano Banana Pro ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://nanobananapro.me and use our AI video generation services.
By using our Service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information:
- Name and email address (when you create an account)
- Payment information (processed securely through Stripe)
- Account credentials (encrypted passwords)
- Profile information you choose to provide
2.2 Usage Data
We automatically collect certain information when you use our Service:
- IP address and browser type
- Pages visited and time spent on pages
- Device information and operating system
- Generation history and prompts used
- Click patterns and user behavior (via Microsoft Clarity)
2.3 Content Data
- Images and videos you upload for generation
- Text prompts and generation parameters
- Generated video content
3. How We Use Your Information
We use collected information for the following purposes:
- Provide Services: To deliver AI video generation services
- Account Management: To create and manage your account
- Payment Processing: To process transactions and manage credits
- Improve Services: To analyze usage and improve our AI models
- Customer Support: To respond to your inquiries and provide support
- Security: To detect and prevent fraud and abuse
- Communications: To send service updates and promotional materials (with consent)
- Analytics: To understand user behavior and optimize user experience
4. Data Sharing and Disclosure
We may share your information with:
4.1 Service Providers
- Payment Processors: Stripe, LemonSqueezy, Creem (for payment processing)
- AI Providers: Kie.ai, Replicate (for video generation)
- Analytics: Microsoft Clarity (for user behavior analysis)
- Hosting: Vercel, PostgreSQL providers (for data storage)
4.2 Legal Requirements
We may disclose your information if required by law or to:
- Comply with legal obligations
- Protect our rights and property
- Prevent fraud or security issues
- Protect users' safety
5. Data Storage and Security
We implement appropriate technical and organizational security measures to protect your personal information:
- Encryption of data in transit (HTTPS/TLS)
- Encrypted password storage
- Secure database access controls
- Regular security audits
- Limited employee access to personal data
Your data is stored on secure servers located in the United States. We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy.
6. Your Data Rights
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Update or correct your information
- Deletion: Request deletion of your account and data
- Export: Download your generated content
- Opt-out: Unsubscribe from marketing communications
- Restrict Processing: Limit how we use your data
To exercise these rights, contact us at support@nanobananapro.me
7. Cookies and Tracking
We use cookies and similar tracking technologies to:
- Maintain your session and login status
- Remember your preferences
- Analyze site usage with Microsoft Clarity
- Improve user experience
You can control cookies through your browser settings. Disabling cookies may affect site functionality.
8. Third-Party Links
Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.
9. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and maintained on servers located outside of your country. By using our Service, you consent to the transfer of your information to the United States and other countries where we operate.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last updated" date
- Sending an email notification (for material changes)
Continued use of our Service after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: support@nanobananapro.me
Website: https://nanobananapro.me
Response Time: We aim to respond within 48 hours
13. GDPR Compliance (EU Users)
For users in the European Economic Area (EEA), we comply with GDPR requirements:
- Legal Basis: Processing based on consent, contract, and legitimate interests
- Data Protection Officer: Available at support@nanobananapro.me
- Right to Lodge Complaint: You can file a complaint with your local supervisory authority
- Data Portability: Request your data in a machine-readable format
14. California Privacy Rights (CCPA)
California residents have additional rights under CCPA:
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt-out of sale of personal information (we do not sell your data)
- Right to deletion of personal information
- Right to non-discrimination for exercising privacy rights